trying to get a certain product, we went through 5 mangers (asst) also we were told they would give us a call but we have not heard one peep out of them in 3 weeks. I finally clled corporate and guess what......he said he would send the information over to the "MANAGER" of the store.
What good is that going to do when the manger(s) don't care! I expect nothing out of this and will be surprised if anything does come of it. Also I went through the line and gave the lady my $20.00 bill and she just handed me my change back without even telling me how much I was getting back. I asked her why she didn't give me the amount I was given back.
She said she was in a hurry. I called her on it and she went into the line beside her and laughed at me. This store in Red Oak, Texas is a joke. They don't care about their products and don't care about their customers.
I am highly upset.
My sister went into the same store to get a bd cake that was supp90sed to be ready at a certain time. She went in and they hadn't even started decorating the cake. Another lady was there doing the same thing and hers wasn't ready either.
What's up, that customer service has gone to *** in a hand basket?
If I had another place to shop I would!
K-Mart was done away with in our area. Walmart knows they have us by the neck and don't care.