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I always use my Walmart app to scan items to either get their price or to verify a price. Well lately that ain't happening!

The Walmart I go to and others near have been blocking the scan bars so you cannot get the prices of clearance items which is a crock! I recently tried to buy some marked down games of XBOX One and had probably 10 games. The prices varied but mostly 5$ and .03

When she tried to scan them to check me out 3 games scanned and the others did not. She brought them to Customer Service and they called up someone from Electronics who then proceeded to tell me they could not sell those that even though they scanned on my phone app and I showed her their scanner said cannot find in system or something to that effect.

Ok which I will never understand how you can put a price sticker on an item and then on the shelf and then say it cannot be found.

Well to my shock they would not let me purchase the ones that did scan a price!! I am over Walmart's incompetence!!


Preferred solution: I would like to be able to buy games or anything by the price that comes up in my Walmart app!.

Walmart Pros: Convenient.

Walmart Cons: Ridiculous customer service by brandi the manager.

Location: 4810 Lapalco Boulevard, Marrero, LA 70072

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