3.8
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Exchange, Refund and Cancellation Policy
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Value for money
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2 comments

The money center always have a wait in Clinton,MS. They only have one register open when it’s 3.

Never more than 1 worker at the money center!

It’s ridiculous and they should do better!! Customers can ask for help and no one will help over at the money center.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1582002

Considering that it requires a heavy amount of training and higher pay grade, they aren’t going to want that many scheduled at one time. They should create overlap between shifts midday to help this.

While Salaried management can not handle money center transactions here- (as far as I know that’s company wide) hourly CSM’s can come to the service desk and help. If the csm isn’t on register or helping somebody and just refuses to aid customer service, then that’s just the store.

So look for someone in a yellow vest with an earpiece and keys, usually that’s the csm and see about asking them for help? I wish I could help more but that’s really all I know from my family currently working with the company

Anonymous
#1581638

The money center is not a big profit center for them. Don't expect to find a lot of people working in an area that isn't going to make a decent profit for them.

It is there as a service to their shoppers. Why don't you try going to a bank rather than Walmart money center?

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