I went to the store to return an item that I purchased online (within the 15 day window). It was still sealed and un-activated. However the store stated they couldn't accept it.
Per policy, I have 15 days since receiving the item, to return it. I am still within that window yet they cannot accept the return. They told me to contact walmart.com. I tried, but there are very limited options. I sent an email to the online customer service, but have been waiting for a response. Why are there no phone numbers?
Talk about poor customer service, incompetent individuals and bad business practices. I normally stay away from this store. However I decided to give them another change. BIG mistake.
Reason of review: Poor customer service.
Monetary Loss: $316.