Taylorsville, Utah
Not resolved
1.0
Details
2 comments

I called the west Jordan Walmart and no one would answer the phone for at least 10 min. I called back 6 times so I called the store in taylersville Utah and asked for the auto center because in looking for a battery.

I was transferred there 3 times before someone answered the phone. when the man answered the phone he didn't speak English almost at all and I could not communicate with him so he said for me to hold a min. after 5 min and listening to them talk spanish in the background someone else got on the phone who spoke Spanish also but I could understand him and got my info to him and he answered my questions.

vary vary disappointed in your customer service. I work in a customer service business and this is one of the worst I have ever had.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Walmart Cons: Poor.

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LadyScot
#1131339

I just read a complaint from someone *** because the employee answered the phone while waiting on her. You are damned if you do and damned if you don't.

tabby3650
#1124233

Disregard the mall cop that had the smartas* ANSWER. He's just a mall cop trying to work his way up the line.

I agree with you. English is the third language spike in America now