7.4K views
50 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
3.9

When Walmart started their savings catcher program I started scanning my receipts. After a while, I had gradually accumulated close to $20.

For about a week or so when I went in to check my account and it gave me an error (some type of problem and try again later). After I finally got back into my account my balance was $0. I asked at Walmart for help was told I need to go to walmart.com for help. Walmart.com told me to check my account online, I did and still $0.

Didn't pursue after that, I work full-time and go to school, no time to deal with it. Just curious if anyone else has had this issue?

Reason of review: Accumulated savings catcher $ disappeared and hard find help to get issue resolved..

Monetary Loss: $20.

Preferred solution: Let the company propose a solution.

Walmart Pros: I like and am a recurring walmart shopper.

Walmart Cons: Having issues and not being able to get simple resolve.

Location: Winston Salem, North Carolina

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
ramjet

You do realize that this is not Walmart don't you?

Ahmar Mub

Please HELP !!!!!!!!, I have been trying for several weeks now to get my savings catcher money it is $96.83 I DO NOT, Have a cell for for the Walmart pay app. so PLEASE just send me my money in a card or whatever, the last 4 numbers aRE 6790... I need this money, My email is gladys44@***.net Helppppppppp, I am so CONFUSED

Guest

Itโ€™s all still there. They move your money to the Walmart e-gift card now, so available balance will show as $0.

Check your email you used to sign up and you should find the email Walmart sent with your e-gift card access.

They amount never goes away. They moved it all back in October from the available balance to the e-gift card thing for everyone.

Guest

The same thing happened to me. I know I had at least $45 but probably closer to $65. Contacted customer service they said they would email me back t could possibly take 30 days.

Pooja Mgg

Anyone know how to use the Lifetime Accumulated Rewards thing on their?? I have over $300 on it and it is only showing me I can use only my Savings Catcher Rewards AVAILABLE NOW stuff and not my Lifetime Accumulated Rewards....

What does Lifetime Accumulated Rewards even mean?? Why can't I transfer that to my Savings Catcher Rewards AVAILABLE NOW amount?

Guest
reply icon Replying to comment of Pooja Mgg

That what's happening to me now. Did u get your money back

Guest
reply icon Replying to comment of Pooja Mgg

Have you found out what Lifetime Rewards are? I've been on the internet and your comment is all I can find about it.

I'm wondering if it's what we've accumulated so far.

A on going total of what we've saved. If it's something we can use it sure would be nice to know.

Guest

I had $24.68 I spent it in the 31st so I wouldnโ€™t lose it

But I had entered in a couple receipts on the 28th, I have almost $5 that I should have gotten but itโ€™s not allowing me to

I put in 3 more receipts and they have just been sitting there processing

I know itโ€™s less then $5 but it mine and I hope Walmart does right by everyone

Guest

I also lost my rewards dollars. Iโ€™ve been working towards a new vacuum or a WII.

I had accumulated $300 dollars worth.

I saw that they were making it easier to redeem in February 2018 so I decided to wait......bamb!!,!, all gone like 0 nothing! Iโ€™m highly upset!

Guest
reply icon Replying to comment of Guest-1427767

I noticed the exact same thing happened in my account on Feb 1st......only I had accumulated around $60. I emailed customer service, but no response yet

Guest
reply icon Replying to comment of Guest-1427988

If you havenโ€™t set up Walmart Pay do so now and it will show your available balance. Mine showed $0 until it set up Walmart Pay, then I was able to redeem my balance of $30+

Ahmar Mub
reply icon Replying to comment of Guest-1428808

but what if i do not have a cell phone ??? cant get the walmart pay OMG

Guest
reply icon Replying to comment of Guest-1427767

Mine to.. Is there anything we can do or is it gone for good?

Guest

Please give n e back my money 63.27.. It's mine I learned it...

Guest
reply icon Replying to comment of Guest-1409966

A) the word you're looking for is "earned" not learned.

B) you didn't earn anything.

C) learn how to type simple words.

Guest
reply icon Replying to comment of Guest-1412328

Omg..... typos happen!

Guest

I had the same problem. I accumulated $25 and around October 2017 I noticed my rewards showed $0 redeemable and I did not redeem them.

I sent an email to Walmart and no response. Very upset!!!!

Guest
reply icon Replying to comment of Guest-1401705

Same thing happened to me when I checked. I had accumulated almost $94.00 and it said I could only redeem $5.63 right now and my accumulated total was shaded out and not available..

So I did some clicking and clicked "SET UP WALMART PAY" It is NOW AVAILABLE! Thank the Lord.

So turn it on and it should transfer. No need to link to your debit card, can just skip.

Guest

Hackers added an unknown gift card to mine and ordered from my account.

I got an email alert to let me know "my order" was being processed. Got it cancelled and transferred the money to another active gift card that wasnt registered before the order was completed. Thank goodness!

I will just start transferring the money in person from now on...

Guest

Check your email In which your Walmart account is activated Your gift Card should be there

View more comments (30)

Walmart Reviews

  1. 2764 reviews
  2. 1279 reviews
  3. 1329 reviews
  4. 905 reviews
  5. 522 reviews
Walmart reviews