Walmart - My experience in trying to pay my bill by mail has been one of the worse experiences I have had in a long time. Your program wouldn't accept my information as i signed in, and wouldn't mail me a
Statement that I requested every time the bank sent me an email, I have yet to receive a statement. I called the Walmart credit office and the CS Rep.
assured me last weekend that I would receive the statement by Friday at the latest and that there would be no late fee, due to the misunderstanding on the part of the bank, they want me to use the internet to pay my bills, but they don't answer their email? I was willing and able to pay the bill the first time they said it was due, but I do require a written statement before paying, I was not able to view it on line as they wouldn't accept my email address and the password I used to sign up for the card.
Please send me my statement by US Mail and I will gladly pay what I owe. thanks, email@example.com
Product or Service Mentioned: Walmart Credit Card.
Reason of review: Problems with payment.