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My order arrived I sat down and opened my box happy that it finally arrived but I was unhappy once I took it out the box and seen that it was broken not in one place but in two places and I feel that whoever is working in that department knew that it was broken and still decided to still put the Optima inside the box and ship it on off to me and that's not right I think they need to be fired cuz it's not right I paid my money truthfully and honestly and I should have got my Optimus heater the correct way which means not broken in pieces this is not my first order but this will be my last and if they keep on I will be calling the corporation because I think we all work very hard for our money just to get something to our door and when opening in that is broken and the one who's shipping it needs to be fired so hopefully this will not be another incident like this after this review

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