My son wanted a cell phone case.He put the case on his phone and decided he did t like it!
Well with my busy life and kids i saved my receipt by the time i remembered and was able to take it back to the store well low and behold. Im sorry but we cant return this its passed the 30 days!!! REALLY IT was bought on june 19 and i went to return it on the 25th of july ! UNBELIEVABLE!!
RECIEPT AND ALL!! BUNCH OF BS!!!
I am not very happy with Walmart right now. My son spent his own money to buy the cell phone cover. Since they would not allow him to exchange the cell phone cover he made the exchange himself. As we were leaving the store we were stopped by security. They told me my son has stolen a cell phone cover and other items as well. My two younger boys had to witness my oldest being accused of shoplifting. When the police were called the sided with Kmart of course. Kmart must bribe them with free Little Caesar Pizza. Anyways now thanks to them my son has to go through the Juvenile court system. Technically he was not stealing since he was replacing one item that he did not want with another item. This would never have happen had they allowed him exchange the item for something he liked.
Fyi i was able to return another case to a different company when the case was purchased before the walmart one was!!!Ill never go to walmart again!!
Product or Service Mentioned: Cell Phone Case.
Reason of review: Poor customer service.