Walmart - My worst Shopping experience.

1055 of 4977 Walmart reviews

Don't know where to start. I've been waiting for black friday to buy couple of new video games for PS4. And apperantely walmart had quite good deals. And as soon as deals are live I managed to order 4 games (in one single order). So everything was okay in the begginig. After 10 hours I got notification e-mail which says that Walmart wants to protect me from unauthorized use of my credit card so they cancel my order.

First I was angry, because I was waiting for this opportunity, I spent all my money and finnaly they cancel my order. I WAS SUGGESTED BY WALMART CUSTOMER SERVICE to buy my items from walmart store or another place. I managed to fins some extra cash and I purchased all these games from AMAZON.

Here bigger problem starts, I received notification from Walmart that my items are shipped. WHAT? HOW COME? and when I look at my walmart account I saw that two of the games are cancelled and two of them shipped. So basically so called security problem with my card only applied to two games but now other two games which are all in the same order.

So thanks to Walmart, I went through all this problem and I ordered these two games twice.

After it I wrote back to Walmart custtomer service personal who told me that they cancelled my order and I need to buy it somewhere else. I asked why this happened? Why they shipped these two items,

It has been 4 days and I still do not have a reply! My money is still blocked by Walmart, it has been 6 days already.

This review is a subjective opinion of a user.
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More Review Details

Website
Product or Service Quality
Customer service

  • What I liked
      No items
  • What I disliked
    • Lied about the reason of cancelling my order

Reason of review:
Order processing issue
Product or service
Playstation 4 Games
Review category
Supermarkets and Malls
review #743568 by

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Joel Osteen

Dec 02, 2015 #1072772 Austin, Texas, United States

Choosing to be positive and having a grateful attitude is going to determine how you're going to live your life.
Faith activates God - Fear activates the Enemy.
Do all you can to make your dreams come true.

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