Miami, Florida

I called GE/Walmart customer service on Jan 31 and kept going into "off hours" message even during business hours, same as today. My toaster model #169220, GE part # 1593623is not working, even in other outlets, It is 6 months old and it said 2 year partial warranty on the box.

What am I to do when neither toaster nor customer service work properly?

I called yesterday at 1-800-848-7620 and the lady did not know the number for small appliances but put me to 1-877-207-0923 where I kept ending up with then off-hours message and kept getting hung up after that, time and time again. Exasperated!!!!

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I called 1-877-207-0923 several times to get, what I expected to be, "Customer Service", but was disappointed. I completed several calls, following recorded instructions.

But after several minutes of quiet time, I kept getting hung up, time and time again. I was trying to find out how to get a time controller and ON/OFF control *** for toaster oven,model 169046.Can you help getting this part?


Here is a different phone number for you to try: GE Answer Center®


Monday - Friday: 8 a.m. - 10 p.m. ET

Saturday: 8 a.m. - 7 p.m. ET

Closed Sunday.

Good luck!