4501 Rosewood Dr, Pleasanton, CA 94588, USA
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1 comment

Bought an air bed from WalMart. Pumped it up and found it unsuitable.

Took the airbed in the box with all packaging to the store next day to return. WalMart refused to accept the return, saying Airbeds can't be returned once opened. I asked for the return policy, and the store clerk asked to search online. After talking to support on walmart.com, and was informed that airbeds are mattresses, which can't be returned unless they were in original packaging and unopened.

The lesson: Don't buy an airbed from Walmart, unless you are 100% sure that you want it. Otherwise, no matter what, you are on the hook.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $30.

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They will let you swap it out for the same one. They just don't want it to be a rent a center for customers.