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We ordered our Thanksgiving online because I am blind so it's easier to order online and have someone take me to pick it up they never got to order ready they lost their order in the system we've been trying to get a refund ever since now they got all of our EBT money I am on this fixed income on disability now my kids don't have Thanksgiving I don't have any money to get them anything to eat for Thanksgiving we have no food in our fridge and Walmart gets you crafts they will not help us I've called repeatedly I have different reasons and answers from everybody known as the *** they're doing and neither say I even asked for a credit or something so my kids can at least have Thanksgiving they won't even offer any kind of help or support during this time where is their screw up and it's a holiday my kids are not going to have Thanksgiving I don't have a gallon of milk in my fridge and Walmart this multi-million dollar company can't help me when they're the ones that screwed up and I have no products and show for what they charge me
Monetary Loss: $17211.
Preferred solution: I believe for the time that I have wasted and the fact that my kids have been without food because I have had to try to find other means to feed them I should get some kind of gift certificate on top of my $172.11 returned on my EBT card .
Walmart Cons: I dont need help from your rude staff, Managment doesnt follow up, Dishonest employees and attitudes.