I ordered a Sony PlayStation 4 Slim online that was priced incorrectly. When Walmart noticed their error they canceled my order.
and didn't bother to let me know I would not be receiving my item. In my belief, it was their error and I should get the product at that price so I called to tell them that. In my heated discussion with the third representative I had to talk to, after having to call them twice, she explained their policy of automatically cancelling orders of products with the incorrect price. She then explained that she had my payment information and she could order me a new one at the correct price.
After the associate hung up on me I began wondering; if she makes an error with my payment information are they going to say that their policy stops them from correcting the situation. I'm not going to trust this store with any of my purchases ever again.
Reason of review: Pricing issue.
Preferred solution: Deliver product or service ordered.
Walmart Pros: Policies help walmart.
Walmart Cons: Walmart has a policy to get them out of any mistakes they make.