I shop at Walmart almost exclusively, So much so that I am there almost every day. The prices are hard to beat, but, occasionally their prices are beat.
I used to go through the local sale flyers looking for deals on every day products and take up time at the check out counter showing the cashier each sale item in order to take advantage of Walmart's policy of matching competitors prices. Then Walmart started the Savings Catcher program where all I had to do was scan my receipt and Walmart would match the sales prices for me. I have been using the Walmart saving catcher for about 3 years. I scan my receipts faithfully and let the savings accumulate to use at Christmas time.
Now, effective October 29, 2018, the savings catcher program is changing requiring payment of merchandise with a gift card, debit card or credit card; NO CASH. I think this new policy is discriminatory against cash paying customers. I realize the stores are attempting to get away from cash transactions, but there are a few of us out there that still like to and need to use cash.
This new policy is an inconvenience and just goes with Walmart's lack of customer service attitude. Shame on you Walmart!
Product or Service Mentioned: Walmart Savings Catcher Rewards Program.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.
Walmart Cons: New saving catcher program requirements.