155 Parkway N, Waterford, CT 06385, USA
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Value for money

Since Walmart changed the Savings Catcher from the App to using it with Walmart Pay, now not only does a frazzled mom, grandmother, customer have to deal with all that it entails to stand in line, check out through self pay or with an associate, but you now have to also remember to scan the QR code at the register when you check out!!! Are you kidding me???

I've been using this Savings Catcher for the past 3 years, and have mostly gone exclusively to Walmart because it saves me the time of checking around for the best price and it was convenient to use. Not any more!!!! What a disappointment!! There is no way to recoup the savings that you might have had, so why bother shopping there exclusively any more.

This busy family will be looking for our savings ourselves and shopping where it takes us. Thanks for nothing Walmart, shame that you don't put what benefits the customers first.

Product or Service Mentioned: Walmart Savings Catcher Rewards Program.

Reason of review: Savings Catcher Program.

Monetary Loss: $20.

Preferred solution: find a way for Walmart pay to read the QR code on the receipts like the app did or put it back on the app.

Walmart Pros: Front end managers helpful in groton ct.

Walmart Cons: Customer service staff in groton ct rude, Customer service staff dont know about savings catcher changes.

  • Kings Highway
  • Savings Catcher Complaint
  • Savings Catcher Program
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