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1.2
Details
I want to go on record in stating that Walmart in Niagara Falls, New York has the worst customer service and poorest management team of any store I have ever frequented....I have complained directly to the store manager to no avail....to return an item takes at least...
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1 comment
h.kitchener
#1224307

Poor to non-existent "customer service" is common at ALL Walmarts. Best to shop elsewhere.

Review
#933493 Review #933493 is a subjective opinion of poster.
Service
Walmart Customer Care
Cons
  • Return process - too lengthy
  • Poor management
Reason of review
Poor customer service
3.2
Details
On the evening of 10/4/16 at around 7:pm. I went to the Walmart store, at 8770 Dell Center Rd. Liverpool NY. I finished my shopping and went to cash out. I used my bank card. The register was messed up. The cashier assured me it was fixed and try and try again. I...
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1 comment
snugglegirl05
#1222944

What does your missing an early doctor appointment as well as having to pay a cancellation fee have to do with this complaint about Walmart and the register not working?

Review
#931418 Review #931418 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
Loss
$35
Preferred solution
Full refund

Walmart in Albany, New York - Poor customer service, lack of registers open.

3.7
Details
I was At the Washington Ave Store at 10:00 am on 10/2/16. I Went to check out around 10:45ish and there were only two registers open. The lines were very long. The manager called for all available cashiers and nobody came at first. When more registers were finally opened instead of calling the next customer in line it was a free for all. People were being checked out before people were that were in line prior to the additional registers being opened. I did not check out of your store until after 11:00. I had frozen items in my cart and was concerned as they were starting to defrost. I cannot Tell you how frustrating this experience this was. Upon my departure of your store most of the registers already had their lights out again. I would think being a busy day you would have multiple registers open throughout the day. Sincerely, Frustrated consumer.
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Review
#929646 Review #929646 is a subjective opinion of poster.
Service
Walmart Customer Care
Pros
  • Some prices
Cons
  • Customers service is lacking
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Nicorette Losenge Review

1.8
Details
Bought nicorette lozenges for 60.00 for 144 count. They went out of stock for 3weeks, came back and guess what? Same product is now 80.00. Can you say greed?
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Review
#925816 Review #925816 is a subjective opinion of poster.
Reason of review
Pricing issue
3.0
Details
I tried to return a gift I got from work cause it wouldnt work on my phone..I spent a week trying to make it work and even reset my phone..so after work I spent an hour trying to either make it work on my phone or give me a refund..they said i could buy a 100 phone and...
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2 comments
JeepSux
#1220582

I bet you dont even know how to spell Fitbit its not Fit Bit but Fitbit I think you dont speak English and used google to translate

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Review
#925549 Review #925549 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Walmart needs to be sure that their Managers act like professionals in and out of their stores. I was on Facebook and read some very disgusting posts from one of your so called Asst Managers. As a manager they should know that you are held to a certain appearance...
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1 comment
Anonymous
#1217373

And your such high class! You r just as guilty by reading the trash.

Review
#924177 Review #924177 is a subjective opinion of poster.
Service
Walmart Manager
Reason of review
Lack of professionalism with Management staff at Victor, NY Walmart!

Walmart - Delivery Service Review from New York, New York

1.0
Details
Disgusting i paid for a phone on the 13th was suppose to get on the 19 th and or 20th never receive . stayed home 2 days lost 2 days of pay are freaking kidding me ! Have to wait for a refund freaking kidding me ! Please becareful buying online from walmart . I had to turn to EBAY and buy a phone and EBAY came thru... Never again
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Review
#922610 Review #922610 is a subjective opinion of poster.
Service
Walmart Delivery Service
Reason of review
Problem with delivery
3.3
Details
Walmart.com ShippingPass - BEWARE!
Walmart.com ShippingPass - BEWARE!
I placed an on 9/13 and signed up for Walmart's 2 day shipping pass to try free for 30 days. When I ordered the items that totaled under $50, the shipping was indeed free and it appeared that I was not charged for it. When I checked on line the following day to see...
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2 comments
Anonymous
#1275063

yes beware, unlike amazon prime, shipping pass is subject to the descretion of Walmart and they use discretion with impunity and can invalidate your shipping benefit at will, so much for discounted shipping from Walmart don't waste your money on these crooks

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Review
#920246 Review #920246 is a subjective opinion of poster.
Service
Walmart Shipping Service
Cons
  • Purposely misleading shipping pass availability
  • Lying customer service rep
Reason of review
Pricing issue
Tags
  • Shipping Pass
  • Walmart com Shipping Pass
4.2
Details
I really hope that no one would ever have need to speak with a Walmart Credit Card Customer Service agent over the phone. I have had an issue and have spoken to two people that had no clue what to do, gave out wrong information, were argumentative, and had absolutely...
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2 comments
Anonymous
#1482332

Why are you complaining about Walmart? They don't issue credit cards.

Your account is issued by an independent credit company that issues an account that can be used at Walmart. Look at your card or bill.

It will have the name of the company on it. You should be contacting them rather than Walmart.

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Review
#917927 Review #917927 is a subjective opinion of poster.
Product
Walmart Credit Card
Cons
  • Customer service for walmart credit card
Reason of review
Poor customer service

Walmart Customer Care Review

2.5
Details
To whom it ma concern , shop northdartmouth store. No greeter but questioned and show your paper work when you leave.No longer feel comfortable at your store.Fairhaven i will be going for now on .Yes i know loose one customer no big deal
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Review
#916102 Review #916102 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service