State: New York City: Albany Clear all filters (12 of 8262 reviews match)
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Walmart in Albany, New York - Poor customer service, lack of registers open.

3.7
Details
I was At the Washington Ave Store at 10:00 am on 10/2/16. I Went to check out around 10:45ish and there were only two registers open. The lines were very long. The manager called for all available cashiers and nobody came at first. When more registers were finally opened instead of calling the next customer in line it was a free for all. People were being checked out before people were that were in line prior to the additional registers being opened. I did not check out of your store until after 11:00. I had frozen items in my cart and was concerned as they were starting to defrost. I cannot Tell you how frustrating this experience this was. Upon my departure of your store most of the registers already had their lights out again. I would think being a busy day you would have multiple registers open throughout the day. Sincerely, Frustrated consumer.
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Review
#929646 Review #929646 is a subjective opinion of poster.
Service
Walmart Customer Care
Pros
  • Some prices
Cons
  • Customers service is lacking
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
4.2
Details
I really hope that no one would ever have need to speak with a Walmart Credit Card Customer Service agent over the phone. I have had an issue and have spoken to two people that had no clue what to do, gave out wrong information, were argumentative, and had absolutely...
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2 comments
Anonymous
#1482332

Why are you complaining about Walmart? They don't issue credit cards.

Your account is issued by an independent credit company that issues an account that can be used at Walmart. Look at your card or bill.

It will have the name of the company on it. You should be contacting them rather than Walmart.

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Review
#917927 Review #917927 is a subjective opinion of poster.
Product
Walmart Credit Card
Cons
  • Customer service for walmart credit card
Reason of review
Poor customer service
I can't count how many times I've checked out at Walmart with a cashier who didn't know how to do some pretty simple things (I'm saying this as someone who's worked retail in the past). Normally, I'm pretty forgiving of this, as they may be new and I try to be...
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3 comments
Anonymous
#1004452

What do you expect from minimum wage workers who can't find jobs elsewhere?

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Review
#657816 Review #657816 is a subjective opinion of poster.
Pros
  • Low prices
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$3
Preferred solution
Let the company propose a solution
This is a complaint about rude cashier behaviors in walmart super center store #2152 in Albany, NY. I shopped there around 3 pm on March 24, 2014. I had 20 items in my cart. The lady at the express checkout was clearly unhappy that I didn't only have 3 or 4 items. She...
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7 comments
Anonymous
#807728

The above experience is not solid enough reason to stop shopping at Walmart. The fact that Corporate doesn't care about customers or employers IS solid reason not to shop there.

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Review
#480429 Review #480429 is a subjective opinion of poster.
Service
Walmart Cashier

DONT BUY AT WALMART- OVER CHARGED 250% MORE THAN LOCAL COMPITETORS

I generally Trusted Based on Advertising states Lowest Prices and Logo states "ALWAYS LOW PRICES" and supposed to be matching prices. I bought my prescription of Generic Sucrofate for 1 months and told me almost $100 by Pharmecy.so i ask to give me for only 14 days which they charged me for $ 56 as i copuldnot afford it.. I called Local another pharmacy--$ they had anywhere from . $40 to $ 65 for 30 days.. I would ask anyone to dont buy at walmart-- ITS TIME TO BOYCOTT WALMART.. walmart do charges more for Groceries,Clothings, and Cerels,Hardware-- their Waranty and return policy is Joke. I would ask to anyone to be careful and check prices around.
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2 comments
Anonymous
#763215

I don't think their advertised prices apply to prescription med. As for the clothes, etc.

being higher priced than other stores, that is a bunch of hooey. I don't know where you live, but I have been shopping at WalMart for several years because their prices are lower than the prices at Target, Shopko, KMart, the other retail stores,and the other grocery stores in town. I compare the ads every week, and it is very rare that I find something cheaper at the other stores.

On the off chance that I do find something at a lower price, and I know WalMart has the exact same item, I can take the ad with me to WalMart and the honor the competitors price.

LTCC
#763177

They are in business to separate you from your cash......it is you the consumer .....who has the responsibility to shop around, compare and make and informed decision....they did not force you to purchase in the store....I hope you don't believe everything you see in print...do you

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Review
#466062 Review #466062 is a subjective opinion of poster.
Loss
$60
Tags
  • walmart ripoff
  • walmart cheatings
  • walmart dishonesty
So I checked out with a vacuum cleaner and a postal scale. I put my bags in the cart fuming on how theres 28 check out lanes an only 4are open As I walking out the door a handicap girl decided to play rent a cop with me! Asking to see my receipt. I said absolutely...
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23 comments
Mike_mn
#776555

Wow. First you call them retarded, and that they deserve it.

Then you change your tune and refer to them more politically correct as "mentally challenged". Do you even have a backbone?

It's these peoples job to occasional ask to see the receipt under certain circumstances. Its' annoying, yes. A persons physical or mental condition is NOT the issue.

And why wouldn't you comply with there request?

Is it because they look or act different!!! How sad. You must be a very proud person to not allow contact with other people who do not meet your qualifications for being what you consider a proper human being.

How do you relate to others that are different. What are your values?

It's sad that you can't list compassion as one of them.

So...

How did the lawyer thing pan out?

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Review
#465817 Review #465817 is a subjective opinion of poster.
Service
Walmart Deal

Walmart in Albany, New York - 32 in tv with bonus card

you are wrong theresa your cashier said that was a bonus card did not tell me it was for the tv and she knew i used it for the next transaction. i dont have internet and if u look on your cameras you would see the cashier telling me this not once but three times and i gave the bonus card for my daughter to use and gave the reciept to my daughter to do the tv online check the exit cameras for this . the refund cashiers told me im not the only one who had this happen and no where on the one hour card does in say i needed that gift card.
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4 comments
Anonymous
#751083

What the heck are you talking about???

Anonymous
#751078

What makes you think WalMart's Theresa will see your complaint to her on this site? This isn't a WalMart site.

Anonymous
#751044

What?

Anonymous
#751088

This is Teresa,,there is no H in my name. There is no audio on our tapes, so why am I watching this video again?

Also just go to your daughter and get the card back and have her give you the reciept back too. Problem solved.

Thanks and have a great day. 8)

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Review
#460963 Review #460963 is a subjective opinion of poster.
Service
Walmart Cashier
Loss
$100

Walmart worker yelled at me!

I was attempting to take an elevator from the first to second floor but the elevator I got it was not working(but no out of order sign) so I got out and pressed the button for the other elevator. Seconds before a maintenance worker had gotten in the elevator. The doors for elevator 2 opened and I got in. The maint worker made the comment that I was holding him up from doing his job. I at first thought he was joking but then he continued to beratre me from keeping him from doing his job. The doors finally opened and the worker blocked me from leaving the elevator. I spoke with the store manager and the actually pulled up the security video of this happening. NOTHING was done to the employee! I left my cart there and vow to never again shop at walmart
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9 comments
Anonymous
#763039

That sucks. Im sorry to hear that.

I enjoy that Walmart.

The elevator is kinda nice. Plus the two separate parking lots makes finding a spot easier

Anonymous
#669042

Yes, this Walmart has elevators and that's a fact!

141 Washington Ave Extension, Albany, NY 12205, (518) 456-0542.

Walmart has elevators, One of the few 2-story Walmart buildings in the nation, this place is humungous. I love it!

It's got everything a person can possibly ever imagine. On one level, it's got the grocery aisles, and the other level it's got the other stuff. There is parking for this store via both levels. NO BS!

To: Elevator at a Walmart store??

& Yey, this is BS you poor ignorant f,..ools! Now swallow that but vomit your spewing out of your mouth!

Anonymous
#669022

The OP is a troll.

Anonymous
#668955

141 Washington Ave Extension

Albany, NY 12205

One of the few 2-story Walmart buildings in the nation, this place is humungous. I love it!

It's got everything a person can possibly ever imagine. On one level, it's got the grocery aisles, and the other level it's got the other stuff. There is parking for this store via both levels.

NO BS! Poor ***ools

Anonymous
#668819

I call BS on this.

Anonymous
#668769

POOR IGNORANT anonymous 5 hours ago from Sioux Falls, South Dakota ..HASN'T BEEN TO THE BIG CITY. HOW PATHETIC! FIGURES THE OLD HAG LOVES TO COMMENT ON ISSUES SHE KNOWS NOTHING ABOUT ONCE AGAIN PROVING HER IGNORANCE.

Anonymous
#668618

How do you know nothing happened to the worker? Did you move into the store to make sure? I would like to see a WalMart where you need a elevator.

Anonymous
#668600

sorry about my previous comment I was up all night raping my daughter.

Anonymous
#668589

Get a backbone.

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Review
#422673 Review #422673 is a subjective opinion of poster.
Service
Walmart Manager
At your Altamont Ave store I was looking at a raincoat and find out that the price on the coat was not marked down so went to find a price checker and find out it was 15 dollars and when I went back to explain to your employees that they needed to fix the sign because...
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5 comments
Anonymous
#495285

anonymous, if this exact same complaint were about Target you would side with the customer.

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Review
#324028 Review #324028 is a subjective opinion of poster.
Loss
$28

Contact Walmart Customer Service

Mailing Address:
Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
Phone:
(800) 925-6278
All Walmart Contacts

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5 comments
Anonymous
#125927

I think she means she is the one going to jail.

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Review
#174179 Review #174179 is a subjective opinion of poster.
Loss
$60