State: New York Product: Walmart Credit Card Clear all filters (5 of 131 reviews match)
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Walmart in Cheektowaga, New York - Charges on card

We renewed our Sam's membership in the store and the renewal was charged again on my boyfriend's card also. Went into the store and they called to have the charge reversed because they were afraid that if they reversed the charges the membership would be cancelled. Don't know why you have to investigate this and it takes 1-2 billing cycles!!! Just called customer service and got the same answer. This is unacceptable. If the company that charges me to have it reversed why do you need to investigate it!!
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Review
#1539452 Review #1539452 is a subjective opinion of poster.
Product
Walmart Credit Card
Reason of review
Problems with payment
3.4
Details
My husband and I are trying to build his credit, so at tax time we paid off his Walmart Credit Card and we went to Walmart today and tried to make a purchase with his credit card. Got a declined message. Called customer service and they informed us that the account was...
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5 comments
Anonymous
#1763594

Hmmm. They’ve never screwed me over. I’ve had my Walmart card for years.

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Review
#1207600 Review #1207600 is a subjective opinion of poster.
Product
Walmart Credit Card
Reason of review
Cancelled my credit card0
Loss
$1200
Preferred solution
My credit card reopened
4.2
Details
I really hope that no one would ever have need to speak with a Walmart Credit Card Customer Service agent over the phone. I have had an issue and have spoken to two people that had no clue what to do, gave out wrong information, were argumentative, and had absolutely...
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2 comments
Anonymous
#1482332

Why are you complaining about Walmart? They don't issue credit cards.

Your account is issued by an independent credit company that issues an account that can be used at Walmart. Look at your card or bill.

It will have the name of the company on it. You should be contacting them rather than Walmart.

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Review
#917927 Review #917927 is a subjective opinion of poster.
Product
Walmart Credit Card
Cons
  • Customer service for walmart credit card
Reason of review
Poor customer service
Very bad experience with the customer service reps, they don't know what they are talking.Will never shop at Walmart. I was supposed to get a refund for $25 after opening a new credit card. I made a purchase for $41 and $100 on the same day. The clerk at the counter...
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1 comment
Anonymous
#1456837

Same thing happened to me. They lied about the $25 statement credit.

Didnt give any info until it was too late, then claimed I wasnt eligible even though I SPECIFICALLY ASKED THE PERSON ON THE PHONE AT THE TIME OF APPLICATION AND THEY TOLD ME TO WAIT FOR MY CARD IN THE MAIL AND USE IT TO GET HE CREDIT. This card is a scam.

F WALMART F SYNCHRONY BANK. NEVER AGAIN

Review
#748155 Review #748155 is a subjective opinion of poster.
Product
Walmart Credit Card
Cons
  • Incompetent technician
Reason of review
Poor customer service

Walmart in White Plains, New York - Rude customer service

1.0
Details
I went to the walmart in white planes to load a pre paid credit card. The line to the customer service center was long but I waited in line. The wait time was close to 10 mins long. I got to the front of the line and went to the next station. when I walked up the customer service rep stated that she wasn't ready and I would have to step back. Mind you there was no one infront of her when I walked up. she said this with such a attiude that I reported her to the manager. the manager then stated that he would take care of the issue. Mind you also the rep was the supervisor for customer service. This shows me a lot about this company and how they hire people.
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Review
#672207 Review #672207 is a subjective opinion of poster.
Product
Walmart Credit Card
Cons
  • Poor customer service and rude to boot
Reason of review
Poor customer service
Preferred solution
the two people be terminated asap

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