State: New York Product: Walmart Shipping Service Clear all filters (4 of 175 reviews match)
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1.0
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In the last few months I’ve ordered two things from Walmart.com, a freestanding basketball hoop and 12 cans of lubricant spray. I didn’t think much about the fact that the basketball hoop box looked like it had been thru a war, all torn and tattered, all of the parts...
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#1630604 Review #1630604 is a subjective opinion of poster.
Service
Walmart Shipping Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Walmart in New York, New York - Order not placed or shipped when ordered

ordered remote last week, paid extra to receive by Wed. its Friday no remote, called Wallmart, remote was just ordered this morning, shipping in couple days....cancelled order....will not order anything from them again
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Review
#1411352 Review #1411352 is a subjective opinion of poster.
Service
Walmart Shipping Service
Reason of review
Order processing issue
1.0
Details
How is it ya can take someones money from their card for a purchase that is OUT OF STOCK and send them an email several hours later telling them that "oh your order was canceled and you'll returned your money because the item is out of stock in the store".So now I...
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3 comments
Anonymous
#1341466

They didn't do anything wrong. When your order got to the store they went to pull it and found the item wasn't in stock.

Another customer in the store may have had it in their cart, it may have been stolen or the counts in the computer may have been off.

Whatever the reason, they let you know and processed a refund. Unfortunately banks don't credit returns as quickly as they process refunds, not Walmart's fault.

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Review
#1062056 Review #1062056 is a subjective opinion of poster.
Service
Walmart Shipping Service
Cons
  • Confused representative
Reason of review
Order processing issue
3.3
Details
Walmart.com ShippingPass - BEWARE!
Walmart.com ShippingPass - BEWARE!
I called customer service at Walmart.com and was told by the agent that he would update the shipping info and it would indeed arrive on 9/16 AND I would receive an $8 credit for the inconvenience. I did NOT receive this order today. When I called to ask what happened,...
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2 comments
Anonymous
#1275063

yes beware, unlike amazon prime, shipping pass is subject to the descretion of Walmart and they use discretion with impunity and can invalidate your shipping benefit at will, so much for discounted shipping from Walmart don't waste your money on these crooks

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Review
#920246 Review #920246 is a subjective opinion of poster.
Service
Walmart Shipping Service
Cons
  • Purposely misleading shipping pass availability
  • Lying customer service rep
Reason of review
Pricing issue
Tags
  • Shipping Pass
  • Walmart com Shipping Pass

Contact Walmart Customer Service

Mailing Address:
Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
Phone:
(800) 925-6278
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