My mom and I have been customers of walmart since I can remember. Today I visited walmart in Greenville, Ms and bought a pre-paid calling at&t calling card on register 18.
I decided to put the money on my phone before I left the store but upon doing so discovered no money was on my card. I immediately went to customer service and reported it. I was told there was nothing they could do, and I would have to call the 1-800 number on the card. This was all the money I had left and now they're telling me it's nothing they can do about it, but I'm standing here haven't left the store yet, but it's nothing they can do to assist me.
I spend 1,000 in foodstamps at this store every month but it's nothing they can do to help me. Now I have no money on my phone. I am so disappointed and I will never again shop at walmart. My mom is such a good customer that all the employees know her by name (Ms Pat).
She will no longer be shopping there either.
Customer Service means just that. What the *** are these people there for if they're not going to be of any assistant to the customer.
Product or Service Mentioned: Walmart Prepaid Card.
Monetary Loss: $15.