4.2
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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1 comment

Went to jewelry department.Picked out an item I wanted.

No one there. Went to customer service and they said would get someone there. Went back and waited for 5 minutes. No one showed up.

Left and picked up a few items. came back and still no one there. checked out and went by customer service. told them no one showed up at jewelry.

Just said sorry and turned away. No offer to get someone there. Extremely poor service. Enter at least 100 words.

Wow. Just ramble now. Not much more to say. Walmart doesn't care if an individual needs help evidently.

I rarely ask for help at any store but jewelry you can't just pick it up and pay for.Have to have someone get it for you

Review about: Walmart Jewelry Department.

Reason of review: Poor customer service.

I liked: Selection, Prices.

I didn't like: Customer service.

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Anonymous
Gurnee, Illinois, United States #1331058

Had a similar experience.Went and told manager.

The manager , said, if hegave her a warning, the emplyee woul quit. I told manager, if you can't put these, lazy people, in line, the customers will quit.

And, if we do that, the company won't need a manager, that is afraid of own employees.All they're employees, seem, either, *** or lazy.

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