I went to customer service for a refund for some fabric I purchased, I had a receipt for the item. I was returning the fabric because it was the wrong shade.
I was told there is no refund on fabric returns. I asked the young lady that at the service desk was there a sign stating it in the fabric department. i asked to speak to a manager I was told they were busy. I walked to the fabric department the lady was at the cutting table.
I asked her the same question about the returns on fabric. She stated, " No returns because the fabric had already been cut." I looked around I did not see a sign or anything stating that in the department. If this is one of Walmart policy it is the first time I have heard of this particular one. I am stuck with some fabric that I have no use for.
I think it is wrong but I don't make the rules if I did I would POST it.
I will continue purchasing my fabric at HANCOCK fabric store. The principal of the matter is I could have use that money at the gas pump .
Product or Service Mentioned: Walmart Manager.
Monetary Loss: $9.