Walmart - No return??? No exchange??? I now have two very bulky door stops - only good for the trash!
Return Center: We bought two air mattresses for company. Each morning our company was on the hard floor, most of the air had left the mattress, making her bad neck much worse.
I tried to return them, was told 'no, it's our policy to exchange only'. I said fine. There were NO Other twin size in the store. They said sorry, they could not do anything for me.
I was left with two bad air mattresses that I can't use. They are only good for taking up space in the trash. I can't believe a company as large as Walmart would make it so hard to return an item that is defective from the start! I was not aware of this policy when I bought them, and was surprised they could not be returned/exchanged.
I was told to check another store.
They are heavy. It was enough just getting them back to the store I bought them.
Product or Service Mentioned: Mattress.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $45.
Preferred solution: Full refund.
Walmart Cons: But, Return policy - no products.