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Wal-Mart changed their method of filling Grocery Pickups going to a central processing location rather than the pick-up store. This change results in receipts without a TC# so the transaction cannot be input into the Savings Catcher system. This is the second month that this has happened to us and it is frustrating.

Numerous contacts at various Wal-Mart numbers told us that there was nothing that can be done without a TC# so Grocery Pickup orders cannot be credited with any Savings Catcher credits.

I contacted the Savings Catcher Department, Walmart.com and the store manager but no one has an answer.

Their basic response: "So sorry, Charlie. No can do."

This reviewer shared experience about "no tc# on grocery pickup receipts" and wants this business to offer any options to resolve the issue. This person is overall dissatisfied with Walmart. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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Anonymous

We got a follow up email from Walmart grocery and the TC number was on that email. So it looks like you can use the savings program

Anonymous
Houston, Texas, United States #1313770

When I receive, get the TC# do I use the date order was placed online or date of pick up? Thanks

Anonymous
to Trish Navarre, Florida, United States #1323445

Use the date of pickup as your receipt isn't finalized until it has actually been picked up.

Anonymous
Zachary, Louisiana, United States #1307484

I don't think this is accurate.My emailed receipt from Walmart grocery pick up has the TC# every single time.

However, i don't think that the purchases are eligible for savings catcher.

I've entered the TC number from each pick-up and no prices have been matched.

I don't mind paying for the convenience though.

Anonymous
Boulder, Colorado, United States #1279117

This just started happening at my local Walmart. Before I was able to find the TC number in the email or in my account but now it's gone. Not a happy customer :-(

Anonymous
Canton, Georgia, United States #1270595

Go online to grocery.walmart.com, click on your account, then your orders.Next click order details.

The TC number is there.I just copied and pasted in the Walmart app and it worked.

Anonymous
to Anonymous #1298755

This worked for me thank you!U can not get the number thru the app though i have to go to the site listed.

I tried every way on the app but it only shows in store pick ups.It would be nice if they would link it where it is automatically sent to ur savings catcher when u order since ur name is on everything (both pick up & Savings)

Anonymous
to Anonymous Tyler, Texas, United States #1306005

I just placed an order on line and i am not picking the order up until Friday, does the transaction number show up after you have picked up the order?

Anonymous
Fenton, Missouri, United States #1257901

Having the same problem and just sent a message in. My online order history receipt has no TC#

Anonymous
Midlothian, Virginia, United States #1246914

The Walmart Grocery website for pick up ordering states "Walmart Grocery does not match prices from other online or physical stores, or Walmart stores other than the one where your items are picked and packed." I think this might be why the savings catcher won't work for online orders. Unfortunate because my big shops are now pick up orders.

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