I called west 11th wallmart 5/6 at 4pm. Asked for the frabric dept.
I was on hold for 13 minutes, gave up and called back. The same woman answered. I said I never got through to the fabric dept. She didn't say sorry.
Put me on hold for another 15 minutes with no answer. I called back. The line rang for 120 rings. Same woman picked up.
I complained and she hung up on me. I then called corporate wallmart line. The woman who answered was heavy breathing upset. I told her my issue and she said "let me get your number and have someone call you".
No apology. She was obviously sick of complaints. Nobody called. I went down to the wallmart on west 11th to get the fabric tape I wanted.
Nobody knew what I was talking about. I said I called and some guy in the toy dept. said "she's on break." This is an hour after the call. He didn't know what fabric tape was.
I found it thanks to some customer in the store. This is absurd and your company should be ashamed!!!! I will NEVER shop your *** store again. You hire rude, uneducated people that despise the company as much as I do.
I work 60 hours a week as a nurse, do not use the system, and look for a product or at least some employee that knows something and there is nothing. People get what they pay for at your *** store.
Monetary Loss: $2.