North East, Maryland
Not resolved
3.5
Details
Customer service
Discounts and Special Offers
Product or Service Quality
Website
1 comment

I was trying to buy at TV and asked for help and the person helping me was not trying to help. Every item I asked about was out of stock or a return item and asked about the floor model and was told "it dose not have all the pieces" with attitude.

I asked when they were getting the TV in stock and was told "I do not know" with attitude. And this is not the first time I was trying to buy a phone and asked for a brochure and was told "what do you need that for" with attitude.

I never been treated so bad while shopping, they were very unprofessional and rude. I do not recommend ever going to the Wal-mart at North East, Maryland.

Product or Service Mentioned: Sony Tv.

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

Walmart Cons: Poor customer service and rude to boot.

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KevinRichards
#1028957

Telling you that they do not have something in stock is not the same as being rude. Sometimes they just cannot tell you when the item will be in.