Dallas, Texas
Not resolved
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Warranty
Website
1 comment

Purchased a 2 year protection plan for my phone that originally cost me $170 but the new and better version of it is sold for $90, now. Tried to the protection plan for a faulty battery but I was told I need to pay additional $30 service charge for every claim up to 3 times which would make the plan costing me $130 that is $40 more than buying a new phone.

This makes this plan worthless and absolutely waste of money.

Just buy a new phone with better features and pay less. I would actually call this a scam...

Reason of review: Warranty issue.

Monetary Loss: $170.

Preferred solution: No service fee, I have already paid for the plan..

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1081114

I absolutely agree. If they are going to charge you twice for a warranty - once when you buy it ,then again when you file a claim- You should be notified at the time of purchase . NO EXCUSES WALMART!