Paid for oil and filter change and found they had replaced the oil but did not replace filter. Very Seedy.
I had marked my old filter prior to taking in with multiple scratches on filter the morning of change. Same filter on car when given back to me as job completed. Let manager know. Lied and showed me another old filter that the mechanic said he took off.
Gross negligence and a lie. I showed the manager the marks placed on old filter still in vehicle. Busted....... Shame on all concerned.
I know this because this same thing happened before (not Walmart) app 3 years earlier.
I am always cautious now. I thought Walmart would be trustworthy enough...............Wrong!