1640 S Galena Ave, Dixon, IL 61021
Not resolved

Thursday Sept 2019..you need more help in the pharmacy at Dixon Illinois..this is the second time in a week I've had to stand in line and wait for my script,...,1 clerk jabbering on the phone and pharmacist giving her dirty looks one lady behind me had to b at work we stood in line for 12 minutes before this gray haired woman talked on the phone totally ignoring us,!!!! Every time I go there it's a long *** wait!!!

What's wrong with management??

This is my last complaint!!! Searching for new pharmacy!!!!!!!????????

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Walmart Cons: Never enough cashiers.

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You mentioned in your complaint that there are never enough cashiers at the Walmart location you went to, but you went to the Pharmacy, Not the checkout line. Pharmacy techs and a pharmacist work at the Pharmacy, Not cashiers.


The clerk may well have been talking to a doctors office or an insurance company in order to process a prescription for a customer. If you don't want to wait at the store order your prescriptions on-line.