In store (mentor ohio) and already got 64 inch tv by 6:10 pm. Got in line for hp computer. Sales clerk said they had wrist bands and that there was no one hour guarantee. Why advertise it if you are not going to honor it. 6-7. Went last year and had no problem.
Why advertise the one hour if you do not intend to honor it. I went on Facebook and posted complaint asking if they would honor it. Their quick response was to say sorry and look forward to many more specials this year. I replied to that and am waiting for another answer.
Learned my lesson and we not trust their holiday ads in future.
Lucy from ohio
Reason of review: Poor customer service.
I liked: Product worked.
I didn't like: Lack of stock.