151 views
New Reviewer
2 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.0

My local store has a drive thru automated online order pick up. Very nice and convenient.

If it worked as advertised. I ordered an item that shows in stock at local store. "Pick up today" Order the item and after submitting says ready in 3 days. I called to ask why it takes 3 days if item does not have to be shipped.

Was told it takes store that long to prepare it, even if in stock at the store. Ridiculous!!! Second time this has occurred. The customer service rep.

had no clue why I would be confused.

I said I can order from Amazon Prime and get it shipped faster. Yes, I could go into the store, but wouldn't it be nice if Walmart actually delivered what the promise and give me the choice to not have to go into the store and get my item in reasonable time.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Yep.. in stock and order delayed!

WTF? If it wasn't $24 cheaper to buy online and pick up I would have gone into the store and bought the Shelving rack!!

Walmart sucks... No worries, Amazon is putting a distribution center in my area, so most of the products Walmart carries I can get delivered the same day from Amazon.

Guest

Their online ordering is too scuffed to use. Pickup takes days to move an item form a shelf to a bag, and delivery gets delayed and shipped to wrong addresses. Seriously never using walmart online ordering ever again

Walmart Reviews

  1. 2767 reviews
  2. 1281 reviews
  3. 1331 reviews
  4. 906 reviews
  5. 524 reviews
Walmart reviews