So I wanted a new tv. I selected the tv I wanted.
It said it was in stock in the Lynn Walmart which is an hour from my home. This was the only store that said online they were "in stock". I purchased it & got an email saying "within 4 hours we'll send you another email or text message when your order is ready for pickup". Several hours later I got both a text & an email stating that "your walmart.com order is delayed" & they gave me a new order #.
In the same email they asked whether I wanted to "confirm or cancel the order". I clicked confirm. I contacted "customer service" about what happened and they simply said " the item you’ve requested is was out of stock when placing it and the system cancelled your order". But the system said it was in stock!!!!
I figured that this is Walmart way to get your money. In a seperate email confirming the new order # it stated "we are rush shipping your item to the store at no additional cost to you". So a few days pass & I get an email & text saying " the items listed below from your Walmart.com order are now ready for pickup at the Lynn Walmart". So I went to the store & waited probably 5 mins at the site to store desk because no one was there.
There was an associate nearby so I asked him if he could send someone over to assist me. Probably another 10 mins pass by before an associate strolls out like he was stoned out of his head and said "next". He needed my ID to verify. I left it in the car so I had go out & get it.
Came back in & had wait some more while he was out back doing god knows what. Finally after like 30 mins total waiting I was out the door with my tv. I will never in my life trust the Walmart stock system or use the site to store again.
My opinions of Walmart have changed & only if I really have to will I return to a Walmart store. Terrible service all round.
Product or Service Mentioned: Walmart Shipping Service.