I missed 1 payment but continued to make payment and sometimes a few extra dollars. However, Walmart closed my account, continued to send me regular statements as if my account was active and collected my payments as normal.
So, I decided to over pay to catch up on my account by paying $280 which left me with a credit of $94.31. At a later time I tried to use my card and the cashier informed me that my account is closed. It was an hurtful & embarrassing moment. I called the number on the back of my card a few times just to hear the automated machine repeat the hurtful news.
NOW, WALMART WILL NOT REFUND MY $94.31.
I'VE BEEN TRYING SINCE MARCH 20016.
JACQUELINE SCOTT OF GARY, IN
Product or Service Mentioned: Walmart Account.
Reason of review: Problems with payment.
Monetary Loss: $94.
Preferred solution: Full refund.