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I called in the morning to check on my sons prescription and they told me it was ready. Knowing that I have seen a closed for lunch sign before, I asked what time they are closing for lunch.

The Technician asked the Pharmacist if they were closing for lunch and he responded no. I heard him in the background. I showed up at 1:45 pm and it was closed for lunch. Just about the time I was done rolling my eyes in disbelief because I wasted MY lunch running over to pick up the medicine, a woman walked up and just about lost her mind.

She had dropped off a prescription at 1:20 pm and they said it would be ready in 20 min. So she came back in 20 minutes only to find the gate down for lunch. A customer service worker saw we were pissed and called the Pharmacist to come out and talk with "a couple of customers". He was a lovely man from Jamaica, explaining to us that there is nothing he could do, they close for lunch, look at the sign.

He then pointed at the sign that is camouflaged on the wall with all of the other signs and I told him that I called earlier and was told they were not closing for lunch.

He just repeated it again in his broken English...there is nothing I can do, come back at 2 pm. WTF

POOR POOR customer service and maybe some workers that need to be on the same page about whether or not they are closing for lunch.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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Anonymous
#1722715

Oh ok. I guess Pharmacists should work 9 hour shifts with no breaks or lunch so that it does not cause an inconvienence for your royal *** F u

Anonymous
#1721584

Everyone needs a lunch break while working, and serving the people . please be patient, with those who serve you. Thank you for reading my comment.

Anonymous
#1721685
@Anonymous

Of course they are entitled to lunch. The problem is that they didn't inform their customers.

One asked if they were closing for lunch and were told no and the other was told to come back in 20 minutes rather than being told they would be closed for lunch until 2PM. Simple communications would have avoided these situations.

Anonymous
#1728051
@Anonymous

They don’t all have to go to lunch at the same time! Leave one person there to get prescriptions that are filled!

Anonymous
#1717019

Why does Wal-Mart not post lunch closure hours for pharmacy? Searched everywhere online.

NO ANSWER!! DUMB!

Anonymous
#1721687
@Anonymous

Why would they post it on the web site as the hours may vary from store to store?

Zachary2001
#1722026
@Anonymous

Well each store has their own hours posted if you click on the store that you want to visit. So if the store on 123 Fake Street has lunch form 2-3.

They would state it on the website for the particular store. Whereas if the store on 123 Elm Street has lunch from 1-2 they would post that.

Anonymous
#1705719

SAM WALTON WOULD TURN OVER IN HIS GRAVE!

Zachary2001
#1722027
@Anonymous

That is usually what happens when founders die. Their children take over and do not do such a good job.

Anonymous
#1705627

OP, quit being so defensive. This isn’t a diary entry for your life’s frustrations.

It’s a website where people relay actual complications with services they were initially entitled to but did not receive. After all your backtracking was said and done, there turned out to be no legitimate customer complaint at all.

Anonymous
#1708002
@Anonymous

It sounds like there was a legitimate complaint. And this website is called “pissedconsumer”!

Anonymous
#1708054
@Anonymous

Exactly!

Zachary2001
#1722028
@Anonymous

It is legitimate because she is more upset about being given wrong information than them closing for lunch.

Anonymous
#1658515

What if someone was having a psychotic break and needed to get their meds as soon as possible?

Anonymous
#1663454
@Lets Have A Dollar General Wedding

Then that person should go to a Walgreens, CVS, or Rite Aid

Zachary2001
#1722029
@Lets Have A Dollar General Wedding

Then that person should have been prepared and had their medicine on hand. Or went elewhere.

Anonymous
#1649989

That has happened to me also, lunch hours not posted on line only in pharmacy so you don't know untill you get there. No problem with lunch brake just let it be known before you arrive.

Anonymous
#1580351

So ridious for the pharmacy to close for lunch. Nobody wants to stay in walmart and wait for them too eat lunch! STUPID

Anonymous
#1635376
@Betty Day

And it is okay for Pharmacists and pharmacy technicians work long hours without a break? There is only one pharmacist in the pharmacy during business hours therefore they can't leave the pharmacy without closing it down TO EAT.

General shift is from 9AM to 9PM --- lets be considerate and let them have a 30 to 1 hour break from *** people like you. No one told you to stay in walmart while they eat lunch.

Do you show up at ChickFila at 11pm when its closed? No, didn't think so cause you PLAN ACCORDINGLY.

ImpossibleQuokka
#1663462
@Delilah

Leave Betty alone. She is just an eleven year old child that is self centered. I bet if she were old enough to work she would be pissed if she did not get her lunch break.