16503 Nacogdoches Rd, San Antonio, TX 78247, USA
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Went to pick up a prescription at Walmart pharmacy at around 1:30pm. Was told that they were closed for lunch and would re-open at 2pm.

There were at least 4 people behind the counters. The Walmart website does not show a lunch break from 1:30 to 2pm, it only shows that the pharmacy is open from 9a to 9p, M/F so what gives? If they only get a 30 minute lunch break, wouldn't it make more sense to stagger the 4 people at 15 minute intervals so that there would always be someone at the counter.

I don't see all the cashiers taking off for lunch at the same time. This Walmart pharmacy policy makes no sense at all and should be looked into by corporate or at least give some explanation that makes sense to the consumer.

Product or Service Mentioned: Walmart Prescription Refill.

Reason of review: Poor customer service.

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Anonymous
#1573955

So you want Walmart Corporate Headquarters to look into this because the pharmacy shut down since there was Only One pharmacist present. What part of Only One pharmacist present do you Not get or Not want to understand?

Do you Really expect the pharmacy techs to work Without a pharmacist? That is against federal regulations, and it very well could cost everyone their job. Do you Really want That to happen. So complain to the Texas State Board of Pharmacy.

Here is a link to their website. https://www.pharmacy.texas.gov/