Harrisburg, IL 62946, USA
Not resolved
1.7
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
2 comments

I bought this Coleman Cot as being new from Walmart.com for in-store pick up. Needed it this weekend for Easter guests, and when picked up, the store rep stated he opened it since the box was rough and re-taped.

Once removed from the box it was apparent it was used and not just re-taped once but more than once. Even the tag had the bar-code cut off. I was offered a refund but "too late, too little" for an item ordered as new. Only thing I got from the local store and Walmart.com was a return offer.

Obviously I was sent a used, returned item. Never again.....Walmart.com!!!

I am (was) a good Walmart .com customer and am doubting my ability to order from Walmart.com

Pic attached

Product or Service Mentioned: Coleman Cot.

Reason of review: Not as described/ advertised.

Monetary Loss: $60.

Preferred solution: Let the company propose a solution.

Walmart Cons: Missrepresented product not new as stated.

  • Supercenter
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Anonymous
#1469428

Mistakes happen, get over it, it’s just a stupid cot.

Anonymous
#1503806
@Anonymous

A stupid cot, for a stupid ***