Update by user Feb 01, 2021
Instructed Spouse not to buy at Wal-Mart anymore unless she just has to.
Original review posted by user Feb 01, 2021
I went to the Zachary, Louisiana this morning around 10AM.
My wife went inside to pay for a Propane refill. I waited outside
until my wife came out with the receipt for the Propane.
It was about 45 Degrees F.
and we are both 75 yrs old.
We saw employees putting thing in and out of the Garden center and begged them to get someone that could help us.
finally a manager came out and we ask her what the holdup was, and she wasn't aware of our problem. She managed to get someone to help us. By that time it was 10;30am.
There are several places in Zachary that sell propane, so I will never go to Wal-mart again for propane. I told my wife not to go to Wal-Mart unless its really necessary.
We have a Rouses
grocery store that even has an ACE hardware inside.
Even if we have to pay a little more, I am going to wean us off of the Worst Customer service store in the United States.
We also have Costoco membership, so we won't be
Going to Walmart anymore.
Costco pays decent wages as well, unlike Walmart. Costco pays much better than Walmart
and they still make a descent profit.
A Disgruntled old Vietnam Veteran.
User's recommendation: Go Somewhere else.
Product or Service Mentioned: Walmart Customer Care.
Preferred solution: Shop somewhere else.
Walmart Pros: Easy to pickup.
Walmart Cons: Terrible customer service, Passing me off to others.
Location: 5801 Main Street, Zachary, LA 70791