I have contacted customer service about 10 times to cancel an order and have two tickets raised. Every time the executive says that the they will cancel the order and refunds will be processed in 2 days.
When I go to the store they tell me that the order is cancelled but when i call the customer service they say the order is not yet cancelled.
I am tired and pissed off with this poor customer service and would not buy from walmart again. They do not have a proper escallation procedure too.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Full refund.