This is the ONLY Walmart I have visited that has the baby formula on lockdown behind a glass case. I understand the purpose is to deter theft, however; there is NO employee working in this area which results in extended waits just to get formula.
Other Walmart locations have placed motion activated surveillance cameras where the formula is located to one, deter theft, and two, not inconvenience the CUSTOMER!!!
In our case it took nearly twenty minutes before someone with a key showed up to unlock the case. If this is your method of theft deterrence, put the formula in a location where an employee is stationed to minimize unnecessary wait!!
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.