Update by user Jul 06, 2015
One month passes with no response from Walmart. Easy fix, no trips to Walmart. Plenty of other stores around to shop, even Walmart's competitors.
Original review posted by user Jun 05, 2015
Shopped your Walmart in Wilmington, Ohio on 6/05/15. After completing a 1 1/2 hour shopping trip around this store I walked up to the self checkout line and approached the worker to ask for tobacco items since that aisle (19) was closed.
When I approached her she was talking to another individual but she quickly asked me if I needed help. I gave her my request and she instructed me to go to aisle 19 and she would meet me there. I walked to aisle 19, turned around to see if she was behind me but seen nobody. Stood there for a few seconds then walked a few feet to find her still talking.
Waited a bit longer but still nobody. I decided to leave at this point so I left my cart with approximately $100.00 of items in it and walked towards the exit that led me past the self checkout area to find her still talking to the same individual. As I was leaving I heard her voice as if she was now talking to me. I walked out.
This is our local Walmart, I shop there often after work and this was not the first time I have had issues with this store. The majority of the workers there are rude, the aisles are cluttered with skids and empty boxes to where you cannot walk through them let alone take your cart through. THIS will be my last visit there or to any other Walmart unless WALMART changes the way they treat customers and also change how they restock shelves. I REFUSE to accept the poor customer service as well as the trashed aisles you create.
EXTREMELY POOR MANAGEMENT. Somebody needs to fix this so called SERVICE attitude and clean up your stores.
Reason of review: Poor customer service.
Preferred solution: Change your policies and FIX your poor customer service..
Walmart Cons: Customer service, Shopping experience.