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A relative of mine left a bag on that silly carousel, and I volunteered to drive the 20 minutes back to get it...only to be told to go into the store and select the items myself.

Items I didn't pick out in the first place... yes a difficult task to locate the exact items.

Why didn't the cashier hold onto the bag for a few hours, or even all day?It's reasonable to assume the customer will return to retrieve their missing purchase.

Review about: Walmart Customer Care.

Reason of review: Poor customer service.

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Houston, Texas, United States #1351189

So exactly what products were missing that you had to get?

to Anonymous Salt Lake City, Utah, United States #1351328

Bread and cake decorating items.


It depends on whether or not there were perishables in the bag.

to Anonymous Salt Lake City, Utah, United States #1351329

There were no perishable items in the bag, and we called within an hour of the purchase that we were coming back for it.

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