A relative of mine left a bag on that silly carousel, and I volunteered to drive the 20 minutes back to get it... only to be told to go into the store and select the items myself.
Items I didn't pick out in the first place... yes a difficult task to locate the exact items.
Why didn't the cashier hold onto the bag for a few hours, or even all day? It's reasonable to assume the customer will return to retrieve their missing purchase.
Review about: Walmart Customer Care.
Reason of review: Poor customer service.