The last few times I have done my grocery shopping at Walmart, I have noticed fewer cashiers and longer lines. Today when I was ready to check out, there were 4 cashiers and each had 4-6 customers waiting in line.
I waited 10 minutes to start my checkout experience. By the time I got home, my ice cream was melted and other frozen food was defrosting. I contacted customer service by phone and was not provided with any solution.
I have a new Meijer store near me so I will begin shopping there to avoid the frustrations of shopping at Walmart. If Walmart is fine with losing customers to their competition, they will continue to provide poor customer service.
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.