The last few times I have done my grocery shopping at Walmart, I have noticed fewer cashiers and longer lines. Today when I was ready to check out, there were 4 cashiers and each had 4-6 customers waiting in line.
I waited 10 minutes to start my checkout experience. By the time I got home, my ice cream was melted and other frozen food was defrosting. I contacted customer service by phone and was not provided with any solution.
I have a new Meijer store near me so I will begin shopping there to avoid the frustrations of shopping at Walmart. If Walmart is fine with losing customers to their competition, they will continue to provide poor customer service.