Upon buying some gift cards for a game i play online, I asked store associate if these dont work with the game can i bring them back. She replied yes I asked are you sure she said yes again and said to bring receipt and do not have the back scratched off.
The game I play no longer accepts that type of gift card. When tried to return was told they are considered as cash and not refundable.
I put in a complaint and was just blown off with WalMart not accepting no responsibility. I was not even apologized to just a kick in the teeth.
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Full refund.
Walmart Pros: Good prices.
Walmart Cons: Manager.