611 State Highway 54, Black River Falls, WI 54615
Not resolved
1.0
Details
Customer service
1 comment

Upon buying some gift cards for a game i play online, I asked store associate if these dont work with the game can i bring them back. She replied yes I asked are you sure she said yes again and said to bring receipt and do not have the back scratched off.

The game I play no longer accepts that type of gift card. When tried to return was told they are considered as cash and not refundable.

I put in a complaint and was just blown off with WalMart not accepting no responsibility. I was not even apologized to just a kick in the teeth.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

Walmart Pros: Good prices.

Walmart Cons: Manager.

  • not caring not taking refunds
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Anonymous
#1732009

I think that the people at Wal-Mart need to start accepting responsibility for their actions of selling scam gift cards. They should stand behind everything that they sell.