Not resolved
3.3
Details
Diversity of Products or Services
Product or Service Quality
Warranty
3 comments

I ordered a coffee maker from walmart.com, it was suppose to be in a few days later. I never got the e-mail saying it had arrived, so I patiently waited 5 days after it was suppose to be in, I called the walmart 800 number. Basically they said it was 'stuck' , so I should cancel the order and reorder.. I ask why I should have to do that, why don't they just ship it to the store,,they said that is just the way they do it.

I talked to 4 different people in customer service, 3 were nice, the last one was just plain rude. She said "we aren't trying to compete with amazon.com (which is obvious from my experience) , and she didnt' care if I liked it or not.

She told me "this time of year (this was October 4), we have a lot of problems like this",,,,,,,,,,I will never order anything from them going forward, in fact I probable will stop shopping at the store,,they are a company that has gotten too big and doesn't care about customer service anymore.

This reviewer shared experience about order processing issue and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Walmart. The most disappointing about keurig coffee brewer from Walmart was online shopping experience Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

This person also mentioned the following company Target that you may also consider. Also, you can continue reading comments about Walmart.

Check out the best and the worst companies in Supermarkets and Malls category for more informed decision or compare Walmart to other companies on our site.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1062679

Wouldn't it have been easier to just take their advice and do what they said? Cancel the order and place it again? But, you're probably right, barking at them until they rebuild something like Walmart.com from the ground up, such that it works in the manner you'd have it does sound quite a bit easier.

Anonymous
#1044540

KevinRichards, we appreciate the 24hr a day finger bang session you have with our company but we prefer it if you would just let us defend ourselves. Besides, it looks like you have bigger problems to solve with this Tyrone guy.

Anonymous
#1043887

In 2013 I had little choice but to get dentures.Aspen was new to my area and I'd always heard good things so I decided to go there.

They were nice and answered my questions. Of course they didn't accept my insurance so I had to apply for credit.

My dentures have never fit right, have always been uncomfortable and I have not been able to eat with them at all. I have gone in time after time for adjustments but nothing helped.

They now tell me that it's because of so much bone and tissue loss. No one told me this before. My only option would be implants.

Who's going to pay for that??

I went in yesterday in tears because I couldn't take it anymore. I was sat down and handed a form to sign stating I was not happy with my results and wished to have my money refunded. There were of course stipulations to that. I have to return the dentures in 90 days regardless if I've found anyone that can help me.

I didn't even know they were going to do this!

They told me there's nothing more they can do but refund my money. And I have 90 days to return the dentures.

They have literally messed up my whole life.

This can't be legal. If there's a legal way to make them pay for what they have done I will find it.

You May Also Like