I ordered a coffee maker from walmart.com, it was suppose to be in a few days later. I never got the e-mail saying it had arrived, so I patiently waited 5 days after it was suppose to be in, I called the walmart 800 number. Basically they said it was 'stuck' , so I should cancel the order and reorder.. I ask why I should have to do that, why don't they just ship it to the store,,they said that is just the way they do it.
I talked to 4 different people in customer service, 3 were nice, the last one was just plain rude. She said "we aren't trying to compete with amazon.com (which is obvious from my experience) , and she didnt' care if I liked it or not.
She told me "this time of year (this was October 4), we have a lot of problems like this",,,,,,,,,,I will never order anything from them going forward, in fact I probable will stop shopping at the store,,they are a company that has gotten too big and doesn't care about customer service anymore.
This reviewer shared experience about order processing issue and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Walmart. The most disappointing about keurig coffee brewer from Walmart was online shopping experience Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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