Poor quality hearing assist hearing aids with no response from Walmart to look into their poor-poor quality product that they advertise on TV.
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HearingAssist hearing aids purchased by husband while in hospital and received on January 2; the aids consisted of 3 pieces i.e. two aids for the ears and a charger.
My husband paid $700 for the aids with warranty. The aids have only worked TWO days. One part is always not functioning. We have mailed them in numerous times; called HearAssist Company but they are returned to us working no better than when sent them in for replacements.
They have promised a Board review to consider an answer to our problem but we have had NO response from them recently at all.
Contacted WALMART as they advertise the aids and NOT ANY RESPONSE from them at all. We have received DUDS OR THEIR PRODUCT IS just poor poor quality and should not be advertised on TV to other unsuspecting customers needing hearing assistance.
User's recommendation: DO NOT BUY THIS PRODUCT!!!!!
Product or Service Mentioned: Walmart Customer Care.
Preferred solution: Full refund.