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Exchange, Refund and Cancellation Policy
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I have waiting on this package for TWO Weeks. I called last friday for an update to find they no one had any idea where the package was.

Now, on the DAY it was due for pick up, it is all of a sudden Damaged!!! And your team cannot over night it or two day ship a replacement, I am told I have to wait another TWO WEEKS!!! UNACCEPTABLE!!!!!!!!!!!!! I have requested a refund of the funds and will be ordering the replacement through AMAZON.

Its worth waiting the 4 days until I get it. HOWEVER< I FEEL that YOUR COMPANY should have done more! I WILL BE BLASTING THIS ALL OVER THE INTERNET !!!! UNACCEPTABLE EXPERIENCE .

. .Especially this coming after you all CANCELLED my last order due to Low stock with NO OFFER OF REPLACEMENT on that one EITHER!!!

TWO BAD EXPERIENCES where your company has done ABSOLUTELY NOTHING to make up for it!!!!!! I EXPECT A CALL FROM YOUR COMPANY WITH A PLAN TO CORRECT THIS!!!!!

Reason of review: Problem with delivery.

Monetary Loss: $22.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service, Service, Lack of stock, Long waits, Management.

Company wrote 0 private or public responses to the review from Jan 27, 2015.
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