I made the mistake of changing my Rx service to Walmart Pharmacy for home delivery. First, their "automatic" refill service wasn't automatic. I had to call them and tell them to refill my Rx (which was good for one year -- three 90-day refills after the original Rx).
Next, I moved to a different city. Went online and entered my new address. The change showed online. When my Rx refill was due, I received an email from Walmart saying there was "an issue" with the order. I replied and asked what the "issue" was. They replied with a canned response that included the request to "describe the issue" I was asking about. You see the problem?
I never got a satisfactory answer about this "issue," but I saw online that my order had shipped. When it hadn't arrived after a week, I checked online again and found it had been shipped to my old address.
I called Walmart and told them I had changed my address online before the order was shipped. They replied that I couldn't change my pharmacy address online; has to be done by phone. Yet they provide a place online to change your address. You see the problem?
Now they will ship a new order and charge me a second time. Meanwhile, USPS will probably (eventually) forward the first order, and I'll have double medication.
Rest assured this is the LAST prescription I ever fill through Walmart's home delivery.
Product or Service Mentioned: Walmart Prescription Refill.