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Just returned from purchasing a Roku Streaming Stick from my local Walmart in Wimamau FL. Checked online before going and item was $39 and I could either have it shipped for free or pick it up in the store if I ordered online.
We were going there anyway so I decided just to get one while we were at the store. Very nice store associate who opened the locked case and the exact same item was $49. Showed her the price difference on my phone and was told the store could not match the walmart.com price. That made no sense, so she found a manager who confirmed the policy to her.
It wasn't worth $10 for me to go back home, order online and go back to the store again. When I got home I called 1-800-WALMART and was told by the agent that a store manager can make the adjustment. What? Nothing she could do as a customer service agent, I would have to go back to the store.
I usually order most of my stuff through Amazon but decided to just buy locally this time. Learned my lesson and learned a valuable lesson regarding my future with Walmart as a customer.
User's recommendation: Know before you go...
Product or Service Mentioned: Roku Streaming Stick.
Monetary Loss: $10.
Preferred solution: Let the company propose a solution.
Location: 4928 State Road 674, Wimauma, FL 33598