How many times does a customer have to call in order to make Walmart process a refund? Ten days and 11 phone calls later, the Princeton Walmart has still not refunded my $106.87 return.
I bought a Sony shelf system that did not work properly. After setting it up, and trying various configurations with the antennae, I finally gave up. The instructions do include, on the last page, a suggestion that one purchase an additional antennae for another $100. No thank you.
I returned the shelf system, and the person was a trainee. That is fine as we all need to learn. However, he made several mistakes on the first attempt so we ran the refund through a second time and I was assured it was processed and a refund forthcoming.
I now must file a claim with my credit card company, and this is even more wasted time. Walmart is impossible and customar service non-existent.